About Us

	2051 Centre Street West Roxbury, Massachusetts 02132
	617-323-6262
	https://thecenterpieceflowershop.com

                             

   

Welcome to The Centerpiece Flower Shop! I am Ángel Diaz, the owner and principal designer, and this small flower and gift shop is truly my American dream. Originally from Venezuela, I was raised by my mother and grandmother in Caracas. Often, when my mom was working, my grandmother would bring me out to her garden to teach me all of the different plants and flowers, and how to lovingly care for each of them. She especially loved orchids, and I am always reminded of my time with her whenever I'm putting together an arrangement that includes them.

Living abroad as a student in London and later in Dublin, I learned English and was able to travel and to practice my skills as a photographer. Photography has always been a creative outlet for me and it has been a great way to see the world in new ways. While in London I met my future husband, a teacher and native of West Roxbury. I never imagined that my life's path would have taken me from there to Boston, but you can never predict what the future holds!

In February 2020, I purchased this place and opened my new flower shop. It was almost 1 year to the day I received my US citizenship, and I always see this shop as the culmination of my long and winding road here to the US. Now, as I reflect back upon the turbulent year that was 2020, I think of how fortunate I have been to have opened my shop in such a supportive and kind community. Without the support of my customers, clients, and wonderful civic organizations like West Roxbury Main Streets, I'm not sure I would still be here on Centre Street. I'm proud and grateful.

When customers order arrangements, hand-tied bouquets, dish gardens, or gifts from The Centerpiece, I view it as an act of faith and trust. I work everyday to create unique, stylish, and stunning displays of the freshest flowers. I want the recipient to see how much work and care has gone into each arrangement. I use seasonal flowers, greens, and create looks that are meant to enhance any space they occupy ~ That's why our motto is Elevate Your Space.

My most meaningful creations aren't just about simple floral arrangements, but are statements of love and affection. I'm always moved when a family trusts me to create beautiful displays for birthdays, Mother's Day, or as a tender farewell for a loved one's funeral service. One of the reasons I love working with flowers is that they are such a vivid reminder of the beauty in the world around us, and that we should live fully in the present moment. Now, my grandmother is almost 90 years old and still in Venezuela. She loves hearing about my work, this shop, and seeing images of the designs I prepare for my customers.                          

                                                       

                                                                                                                     

We are open on Mother's Day (always a Sunday) and maintain extended hours during Valentine's Day Week, and Mother's Day Week. We are closed during the following six national holidays: New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving Day, and Christmas and Valentine’s Day periods During the busy floral weeks of Christmas and Valentine's Day we advise customers to place orders early to receive the best possible selection and service. We do our best to accommodate same day delivery requests during these busy times, however, we cannot guarantee every last minute order due to sheer volumes. We strongly recommend that customers place orders two days prior to each major holiday.

If an order is filled and delivered to the recipient and there is a question of the quality of the arrangement, the recipient should contact the florist directly. In almost every case, we will gladly replace the arrangement. To request a replacement, The Centerpiece Flower Shop must be contacted within 24 hours of the delivery. Bear in mind that flowers are perishable. Proper care is required. No refunds or replacements will be made for any order should the recipient or sender not notify us within one day of the original delivery date. It is the responsibility of the sender to review all of the information provided on this website relating to refunds and/or replacements.

The Centerpiece Flower Shop reserves the right to reject any order provided to us that we deem questionable or possibly fraudulent. When we receive an order, we review the entire order and periodically compare the information provided to us with the bank of the person placing the order. If we determine that fraudulent information is provided we will send an email to the sender to inform them of the situation to determine if the information was provided in error.

Should any customer place an order through The Centerpiece Flower Shop and then need to cancel the order, the cancellation must be made prior to the delivery of the order. If the cancellation is received after the order is delivered, no refund can be issued. Cancellations will not be accepted if a customer places an order but provides information that prevents direct delivery, such as in the case of a wrong office or home address. The customer can obtain new information so that the order can then be properly delivered using correct information.

The Centerpiece Flower Shop is not responsible for any order where the recipient refuses to accept the item. We will not issue refunds to any customer where the recipient, for whatever reason, will not accept the item or refuses delivery.

The Centerpiece Flower Shop is not liable for customer errors that result in the over-ordering of a product. During the checkout process the customer is provided with a total of the order prior to the order being submitted. The customer is given the option to remove items or reduce the quantity ordered. We make every effort to review orders where multiple quantities of a same item are ordered, but we do not guarantee, nor are we liable, for any order sent out exactly as the customer ordered. If a customer orders more than one of any single item, but meant to send a lesser quantity and the ordered amount is sent to the recipient, no refund can be offered since what was ordered is what will be delivered.

Speciality Gifts

Speciality gift items that are non-perishable may be returned for any reason, for a full refund (within 7 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation.

Please note that we can refund shipping fees only if the return is a result of our error. Otherwise, you will receive a full refund for the cost of the speciality gift item, but the original and return shipping fee will not be refunded. To return an item, please call us at 617-323-6262.

We'll notify you via e-mail of your refund once we have received and processed the returned gift item. You can expect a refund, in the same form of payment originally used for the purchase, within seven to fourteen days of our receiving your return.

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type but may substitute with another color.