About Us

The Centerpiece Flower Shop

Flower Shop in West Roxbury, MA

                             


Welcome to The Centerpiece Flower Shop! I am Ángel Diaz, the owner and principal designer, and this small flower and gift shop is truly my American dream. Originally from Venezuela, I was raised by my mother and grandmother in Caracas. Often, when my mom was working, my grandmother would bring me out to her garden to teach me all of the different plants and flowers, and how to lovingly care for each of them. She especially loved orchids, and I am always reminded of my time with her whenever I'm putting together an arrangement that includes them.

Living abroad as a student in London and later in Dublin, I learned English and was able to travel and to practice my skills as a photographer. Photography has always been a creative outlet for me and it has been a great way to see the world in new ways. While in London I met my future husband, a teacher and native of West Roxbury. I never imagined that my life's path would have taken me from there to Boston, but you can never predict what the future holds!

In February 2020, I purchased this place and opened my new flower shop. It was almost 1 year to the day I received my US citizenship, and I always see this shop as the culmination of my long and winding road here to the US. Now, as I reflect back upon the turbulent year that was 2020, I think of how fortunate I have been to have opened my shop in such a supportive and kind community. Without the support of my customers, clients, and wonderful civic organizations like West Roxbury Main Streets, I'm not sure I would still be here on Centre Street. I'm proud and grateful.

When customers order arrangements, hand-tied bouquets, dish gardens, or gifts from The Centerpiece, I view it as an act of faith and trust. I work everyday to create unique, stylish, and stunning displays of the freshest flowers. I want the recipient to see how much work and care has gone into each arrangement. I use seasonal flowers, greens, and create looks that are meant to enhance any space they occupy ~ That's why our motto is Elevate Your Space.

My most meaningful creations aren't just about simple floral arrangements, but are statements of love and affection. I'm always moved when a family trusts me to create beautiful displays for birthdays, Mother's Day, or as a tender farewell for a loved one's funeral service. One of the reasons I love working with flowers is that they are such a vivid reminder of the beauty in the world around us, and that we should live fully in the present moment. Now, my grandmother is almost 90 years old and still in Venezuela. She loves hearing about my work, this shop, and seeing images of the designs I prepare for my customers.


                                                       



                                                                                                                     

We are open on Mother's Day (always a Sunday) and maintain extended hours during Valentine's Day Week, and Mother's Day Week. We are closed during the following six national holidays: New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving Day, and Christmas and Valentine’s Day periods During the busy floral weeks of Christmas and Valentine's Day we advise customers to place orders early to receive the best possible selection and service. We do our best to accommodate same day delivery requests during these busy times, however, we cannot guarantee every last minute order due to sheer volumes. We strongly recommend that customers place orders two days prior to each major holiday.

Refund / Cancellation Policy

To provide you with the best possible service, you can cancel your order at anytime prior to delivery. However, if your order is en route or delivered, we will be unable to cancel the order.

You can call us at 617-323-6262 anytime to cancel an order. We will try our best to accommodate your request as long as your request meets our cancellation policy.

Returns

To provide you with the best possible service, you can return your order for replacement or refund. Flowers & Perishable Products

Flowers & Perishable Products

If you are not fully satisfied with your gift, we will replace that product to your satisfaction. To receive the replacement product, please call us at 617-323-6262.

Speciality Gifts

Speciality gift items that are non-perishable may be returned for any reason, for a full refund (within 7 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation.

Please note that we can refund shipping fees only if the return is a result of our error. Otherwise, you will receive a full refund for the cost of the speciality gift item, but the original and return shipping fee will not be refunded. To return an item, please call us at 617-323-6262.

We'll notify you via e-mail of your refund once we have received and processed the returned gift item. You can expect a refund, in the same form of payment originally used for the purchase, within seven to fourteen days of our receiving your return.



Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and colour scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type but may substitute with another colour.